SISTERHOOD HOME TRY ON - HOW IT WORKS

DRESS SAMPLES AND SWATCHES STRAIGHT TO YOUR DOOR WITH FREE DELIVERY AND RETURN

1. CHOOSE YOUR DRESS SAMPLES

Find the dresses that you get excited about and add them to your chosen box size. We offer our try on sample boxes in three different sizes. Either one,

three or five dresses. You choose the best one for your needs.

3. RETURN DRESS SAMPLES

Your Home Try On box is free return through DHL. For more information on this check out the FAQ further down this page.

2. RECEIVE YOUR TRY ON BOX

Receive your chosen gorgeous gowns, delivered direct to your door, so you can invite your

sisterhood gang round for dress up. Pop the champagne, dance, twirl and make your

decision in the comfort of your own home.

4. PLACE YOUR ORDER

All the Sisterhood dresses that you have chosen will be specially ordered for you in the correct sizes

and colours. We can’t wait to see the official photos when all your sisterhood gang wear them on

your special day.



ORDER YOUR HOME TRY-ON BOX NOW!

With credit for the cost of your box against your order.

BOX 1 "THE ONE & ONLY"

Only want one sample? Then order this box for £15 including FREE delivery and returns.

BOX 2 "THREE TIMES A CHARM"

Choose three sample dresses in upto three sizes for £30 including FREE delivery and returns.

BOX 3 "PICK AND MIX"

Choose five sample dresses in upto five sizes for only £40 including FREE delivery and returns.


GET READY TO MIX AND MATCH

Our sisterhood try on sample box includes swatches of all our colours and fabrics, so you can see every colour in real life to help you create your dream wedding look. We also include a size guide for help with choosing the right sizes.

HOME TRY ON FAQ

When will I receive my try at home box?

We aim to send the box out within two days (excluding weekends/bank holidays etc). In the rare circumstances that the size/colour /style you have ordered is not at that time available we will notify you of this and you can decide whether to wait for that dress to come back into sample stock or choose a replacement dress.

I don’t understand how the try at home sample boxes work?

At Sisterhood we understand that in this busy world it can be hard to get all your bridesmaids together in one place for dress shopping. That’s why we have devised a simple solution. Our at home try on service means you can relax and choose at your leisure. You will have seven days with the dresses before they have to be returned. You can choose a box with 1,3 or 5 dresses.

How do I know what to choose to put into my sample box?

Size: We provide a size guide both on our website and in the try at home box. We often find with dresses that a UK8 will comfortably fit a UK6 or even a UK4. Rely on your bridesmaid’s waist measurement for the best fit. Your final ordered dresses may still need slight alterations. Remember its easier to take in then let out a dress.


Style: Do you want classic or boho? Do you have bridesmaids who want to cover their arms? Have you thought of mixing styles? We have every option available for you to choose from.


Colour: Most brides have an idea of the colour palette they want. Use this as your starting point. Depending on the box size ordered choose at least one of your samples in the colour you think you will want. Not sure about the colour? The sample box includes a returnable swatch selection so you can see every colour and fabric in real life. If you want your own swatches to keep, order them direct from our website.


As the dresses are sample’s not every size, style and colour combination is available Don’t worry if your exact size is not available in your chosen style and colour. Your actual ordered dresses will be in the correct size, style and colour


Still not sure? Just give us a call or email for more help.

How long do I have the try at home sample box for?

You will have seven days from the date of arrival to keep your sample dresses before they will need returning to us. You can return them sooner if you wish. If you need your sample dresses for longer please contact our bridesmaids concierge by telephone or email. We will try to accommodate any such requests, but please be aware that our sample dresses are in high demand and we may have another customer waiting for those samples. Unfortunately, if we do not hear from you and the dresses are returned late a charge of £10 per dress per day will automatically apply.

How do I return the box?

Your return couldn’t be simpler. Your box will contain a DHL completed free return label. Place the dresses back into the box with the fabric swatches and size guide. Put the box in to the provided spare postal bag. Tape the return label to the outside of the plastic packaging. You can now either go online to DHL to request a collection, call them on 02476 937776 to arrange collection or drop the box off at your local DHL service point (check the DHL website for your nearest one). Just like your

delivery your return is completely free.

Does the cost of the try at home box go towards the cost of my bridesmaid dresses?

Yes! Place your special order for your bridesmaids dresses within twenty eight days of the return of your box and we will credit your try at home cost against your order. Contact our bridesmaid’s concierge for your credit code and enter at the till.

I’ve chosen my bridesmaids dresses, how do I place my order?

Just go onto our Sisterhood Bridesmaids website, scroll through and place your choices in your basket. Your dresses will be specially made for you. Please allow 8-12 weeks for delivery. We will deliver your total order together unless you specify otherwise. Need your dresses sooner? Contact us and we will try to have them ready for you in a shorter time frame. We do have certain styles, colours and sizes in stock for immediate dispatch so please contact us for more information on this.

Do you offer payment options?

Yes! You can pay by credit or debit card and we also offer Klarna for a buy now pay later choice.

Do I have to order a try at home box to order a dress?

You’re welcome to purchase direct from our website without having used the try on service. We can help with sizing etc . Please call or emmail. Please remember that all special orders are non-returnable or exchangeable.

The samples fit great. Can I keep them?

Unfortunately you cannot keep our samples. We want to provide you with brand new dresses instead so please order your favourites once you have made your final decision.

Will I need alterations?

Most people will need slight alterations. All our Sisterhood dresses come as a standard length so they can cater for most people but are very easy to shorten. Sometimes shoulder straps may need lifting too. Remember it’s easier to alter a dress to make it smaller then bigger. If in doubt order a size larger.

Is the try at home service International?

Sorry but at the moment our sample dresses are only available for delivery within the UK. You can still place a regular order from our website for worldwide delivery. Please note that all special orders are non refundable/returnable.

What happens if I accidently damage the dresses or don’t return them?

We rely on you to take good care of our dresses whilst you have them. They must be returned back to us in original condition with no fabric damage and must be free of make up, scent, deodorant, pet hair, floor debris and stains. If returned in poor condition a penalty may apply up to the full retail cost of each dress. If you fail to return the dresses a penalty of the full retail cost of each dress will apply.